How do I sign in?
With your email and a code we send, Google or Apple, your mobile, or a password if you’ve set one. They all open the same account.
- Type your email and choose Email me a code (on the website, Continue with email), then type the code. On your phone you can tap Sign in in the email instead: it opens the app, signed in.
- Google or Apple
- Choose the round button (Apple’s is there on an iPhone), with the account you signed up with.
- Mobile
- Choose Mobile, and we text you a code. Add your mobile first, in Settings → Sign in & security.
- Password
- Choose Password, for an account that has one: set it in Settings → Sign in & security.
- Passkey
- On the website, choose Passkey to sign in the way you unlock your computer or phone. Add one in Settings → Sign in & security → Passkeys.
Forgotten your password?
Sign in with an email code instead: no password needed. Then set a new one in Settings → Sign in & security. On the website, Forgot password? emails you a link to choose a new one.
Staying signed in
On the website, tick Keep me signed in on this device for 30 days; otherwise you’re signed out after 30 minutes away, and after 12 hours in any case. On the app, Settings → Sign in & security can lock it with Face ID or your phone’s own unlock, under On this phone.
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Email support@thetechcompanygroup.com and we’ll help, or see Support.