TCG Invoice

Terms of Service

Last updated 9 October 2026

These terms govern your use of TCG Invoice, provided by Thaku Huni, trading as The Tech Company Group (ABN 60 997 507 184). By creating an account you agree to them. If you are agreeing on behalf of a business, you confirm you are authorised to bind that business.

What the service does

TCG Invoice lets you create invoices, send them to your clients by SMS or email, and accept payment for them. We provide the software. We are not a party to the underlying work or agreement between you and your client, we do not guarantee that your clients will pay, and we do not provide accounting, tax or legal advice.

Your account

  • You must give accurate details when you sign up, and keep them current.
  • You are responsible for activity under your account. Sign-in links and codes we send are the keys to it — treat them as you would a password.
  • Accounts are for business use, and you must be at least 18 to open one.
  • Tell us promptly if you believe someone else has accessed your account.

Plans and billing

The free plan allows a limited number of invoice sends each calendar month. Paid plans remove that limit and add features described on our pricing page at the time you subscribe.

  • Paid subscriptions bought on our website are billed monthly in advance through Stripe, in the currency shown at checkout for your country — Australian dollars for Australian businesses, rands for South African ones — and renew automatically until cancelled.
  • Where a free trial is offered, we will begin charging at the end of the trial unless you cancel before it ends.
  • If you subscribe in the iPhone or Android app, the subscription is bought from and billed by Apple or Google to your Apple ID or Google account, at the price shown before you confirm. It renews automatically each month unless you cancel at least 24 hours before the end of the current period, in your Apple ID or Google account subscription settings. Refunds for those subscriptions are handled by Apple or Google under their policies.
  • You can cancel a website subscription at any time from Settings. Cancellation takes effect at the end of the period you have already paid for, and you keep access until then.
  • We do not give refunds for partial months. New subscribers may cancel within 14 days of their first payment for a full refund, and we always refund amounts charged in error. See our Refund and Cancellation Policy, and nothing in these terms limits rights you have under consumer law that cannot be excluded — the Australian Consumer Law, or in South Africa the Consumer Protection Act 68 of 2008 and the Electronic Communications and Transactions Act 25 of 2002.
  • We may change prices, but not for a period you have already paid. We will give at least 30 days' notice by email before a change affects you.

The TCG Invoice apps

  • If you downloaded the iPhone app from the App Store, your licence to use it is Apple's standard Licensed Application End User License Agreement. These terms apply as well, to the service the app gives you access to.
  • If you downloaded the Android app from Google Play, we grant you a limited, non-exclusive, non-transferable licence to use it on devices you own or control, under these terms and Google Play's terms.
  • You may not copy, modify, reverse-engineer, sell or rent out the apps, except as the law allows.

Payments from your clients

Card payments are processed by Stripe in Australia and by Paystack in South Africa, and your use of that facility is also subject to the provider's own agreement, which you accept when you connect your account. Settlement timing, payout schedules, holds and chargebacks are determined by that provider, not by us.

Refund reserve (South Africa). Refunding a client straight to their card is available by arrangement, from a refund reserve you top up in advance — by card through Paystack (you pay Paystack's card fee, shown before you pay) or by EFT. Each card refund you confirm is taken from your reserve, and a refund can't be more than the reserve holds. The reserve is a prepayment for refunds made through TCG Invoice: it is not a bank account, earns no interest, and can only be used for your own clients' refunds. Whatever is left is paid back to you on request, or when your account closes.

If you display bank details on your invoices, payments made that way happen entirely between you and your client. We have no visibility of them and cannot confirm, trace or recover them.

Your content and your clients' information

Your invoices, client records and business details remain yours. You grant us permission to store, process and transmit them only as needed to run the service — for example, to deliver an invoice to the client you addressed it to.

You are responsible for what you put into the service, including having a proper basis to provide your clients' contact details to us, and for making sure the invoices you send are accurate and lawful. How we handle personal information is set out in our Privacy Policy.

Acceptable use

You must not use TCG Invoice to:

  • Send invoices for goods or services that were not genuinely provided or agreed.
  • Send unsolicited marketing messages, or anything breaching the Spam Act 2003 (Cth).
  • Harass, threaten or mislead recipients.
  • Break any law, or infringe anyone's rights.
  • Attempt to gain unauthorised access to the service, other accounts, or the systems behind them, or to interfere with their operation.

Messaging costs us money per send and abuse damages our ability to deliver everyone's invoices. We may suspend an account we reasonably believe is being used this way, and where practical we will tell you why and give you a chance to respond first.

Availability

We aim to keep the service running and available, but we do not promise it will be uninterrupted or error-free. We depend on third parties — hosting, payments, SMS and email providers — and outages in their systems will affect ours. We may take the service down for maintenance, and will give notice where we reasonably can.

Australian Consumer Law

Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law that cannot lawfully be excluded. Where our liability can be limited, we limit it to resupplying the service or paying the cost of having it resupplied.

Liability

Subject to the section above, and to the maximum extent permitted by law: we are not liable for indirect or consequential loss, loss of profits, loss of business, or loss or corruption of data; and our total liability arising out of or in connection with the service in any 12-month period is limited to the amount you paid us for the service in that period.

In particular, we are not responsible for invoices your clients do not pay, for amounts entered incorrectly, or for messages a carrier or mail provider fails to deliver.

Ending your account

You can stop using the service and close your account at any time. We may suspend or close an account that breaches these terms, or where we stop offering the service — in which case we will give reasonable notice and refund any period you have paid for in advance.

You can export or copy your invoice records before you close your account. After closure we keep records for the periods described in the Privacy Policy, then delete them.

Changes to these terms

We may update these terms. If a change materially affects your rights, we will give at least 30 days' notice by email or in the app. Continuing to use the service after a change takes effect means you accept the updated terms.

Governing law

These terms are governed by the laws of New South Wales, Australia, and you and we submit to the courts of that state.

Contact

Questions about these terms: support@thetechcompanygroup.com.TCG Invoice is operated by Thaku Huni, trading as The Tech Company Group, ABN 60 997 507 184.