Support
Help with TCG Invoice, on the phone apps and the website.
Contact us
Email support@thetechcompanygroup.com. To help us help you quickly, include:
- the email address or mobile number you sign in with, and your business name;
- the quote or invoice number, if it's about one;
- whether you're using the phone app or the website, and which phone;
- a screenshot of what you see, if you can.
Never send us your password or your clients' card details.
Signing in
Forgotten your password? Sign in with an email code instead — no password needed — then set a new one in Settings → Sign in & security. You can also sign in with your mobile number, or with Apple or Google if you used them before.
Your Pro subscription
- Bought in a phone app: it's billed by the app store you bought it from. Manage or cancel it in that store's subscription settings — on iPhone, Settings → your name → Subscriptions. Refunds for app store purchases are handled by the store.
- Bought on this website: manage or cancel it in Settings → Plan & billing. See Refunds.
In the app, Settings → Plan & billing → See Pro → Restore purchases brings back a subscription you already have.
Your data and account
- Download your quotes, invoices and clients any time in Settings → Your data.
- Delete your account — how, and what is deleted and what is kept.
- Privacy Policy and Terms of Service.
TCG Invoice is run by The Tech Company Group (ABN 60 997 507 184).