Support

Help with TCG Invoice, on the phone apps and the website.

Contact us

Email support@thetechcompanygroup.com. To help us help you quickly, include:

  • the email address or mobile number you sign in with, and your business name;
  • the quote or invoice number, if it's about one;
  • whether you're using the phone app or the website, and which phone;
  • a screenshot of what you see, if you can.

Never send us your password or your clients' card details.

Signing in

Forgotten your password? Sign in with an email code instead — no password needed — then set a new one in Settings → Sign in & security. You can also sign in with your mobile number, or with Apple or Google if you used them before.

Your Pro subscription

  • Bought in a phone app: it's billed by the app store you bought it from. Manage or cancel it in that store's subscription settings — on iPhone, Settings → your name → Subscriptions. Refunds for app store purchases are handled by the store.
  • Bought on this website: manage or cancel it in Settings → Plan & billing. See Refunds.

In the app, Settings → Plan & billing → See Pro → Restore purchases brings back a subscription you already have.

Your data and account

TCG Invoice is run by The Tech Company Group (ABN 60 997 507 184).