How can we help?
Quoting, getting paid and running your business with TCG Invoice, on the app and the website.
Chat to us on WhatsApp
On WhatsApp our AI assistant answers first, and a person takes over when it can’t help. Messages are kept so we can help you.
Topics
- Getting startedSet up your business, your logo and your bank details.
- QuotesMake a quote, send it and get it accepted, with a deposit.
- InvoicesBill for the work, change an invoice, VAT, credit notes and voiding.
- Getting paidCard, PayShap and EFT, marking invoices paid and Bank match.
- ClientsAdd clients, find them, archive or delete them.
- Your planFree and Pro, upgrading, cancelling and restoring a purchase.
- Your teamInvite people and choose what they can do.
- Your accountSigning in, your email and password, emails we send, deleting your account.
Popular questions
- How do I mark an invoice paid?Open the invoice, choose Mark as paid and say how your client paid: cash, EFT, PayShap or your own card machine.
- How do I send a quote and get it accepted?Make the quote, send it by WhatsApp or email, and your client accepts and signs it from the link. You see it straight away.
- How do I get paid by card?Set up card payments once, in Settings → Getting paid. Then your clients can pay every invoice by card, from the link you send.
- How do I ask for a deposit?On a quote, open Deposit and choose a percentage or an amount. Your client pays it when they accept, and it comes off the invoice.
- How do I match my bank statement?Upload your bank statement, on your phone or the website: Bank match finds what its payments are for, and marks them paid.
Still stuck?
Email support@thetechcompanygroup.com and we’ll help, or see Support.